The Quality Engineer (QE) is focused on ensuring that procedures and processes meet the rigorous quality standards of the company, customer and regulatory entities throughout the repair/overhaul lifecycle. Specifically, the QE will work towards continuous improvement of process with an emphasis on evaluating and approving work instructions, technical drawings and maintenance releases. The position will utilize problem-solving methods, such as root cause corrective action (RCCA) to identify underlying causes of issues and participate in the development of effective solutions to prevent recurrence.
DUTIES AND RESPONSIBILITIES
1. Follow established safety protocols and guidelines to ensure full compliance with company safety policies and procedures.
2. Collaborate cross-functionally with the engineering and production departments to ensure that processes in the repair/overhaul of components meet stringent industry and regulatory standards.
3. Investigate customer concerns and warranty considerations while compiling technical reports documenting the investigation findings and corrective/preventive actions.
4. Lead, conduct and issue corrective actions in process non-conformance using structured root cause analysis methodologies.
5. Review and validate work instructions and technical drawings to ensure they meet original equipment manufacturer (OEM) and regulatory requirements.
Sponsor continuous process and procedure improvements utilizing problem solving tools, rework and job cost data, and statistical analysis.
Promote ongoing improvement of cost efficiency of operations, procedural and regulatory compliance, and customer satisfaction.
Provide technical support for specific products (Combustion Cases, Turbine Frames, Fan shafts, etc.) and/or processes (Welding, Machining, Thermal Spray, etc.).
Act as an authorized representative of the repair station to determine airworthiness of products and sign maintenance release and material certification documents.
Coordinate training to assure the qualification and certification of employees per company or industry standards as defined by FAA approved overhaul procedures and company policy/procedures manual.
Facilitate internal support department meetings and assist with identifying and setting of customer goals on a daily, monthly and annual basis.
REQUIRED QUALIFICATIONS
1. Bachelor’s degree in a technical or engineering field with an emphasizes in quality preferred.
2. A minimum of five years’ experience in the field of quality or engineering in the aerospace industry with an emphasis on compliance to domestic and international civil aviation regulations.
3. A minimum of three years’ shop environment exposure with a general knowledge of processes used in manufacturing.
4. Previous experience and participation in continuous improvement, corrective action and preventative action programs.
5. Previous participation in performing internal and external vendor audits.
6. ASQ certification (CQA and/or CQE) preferred.
OTHER QUALIFICATIONS
1. A demonstrated level of competence in Microsoft Office Suite, specifically; Word, Excel, Access and PowerPoint including the ability to with basic data processing software and construct general reports.
2. Experience in the aerospace industry helpful. Familiarity with aircraft engine components a plus.
3. High level of interpersonal skills and ability to interact with all levels of company personnel.
4. Read, speak and write in English.
